Minimum lessons package payments are due at the beginning of each month. Any additional lesson will be added to the following monthly package. Makeup lessons may be allowed at the trainer's discretion and availability, within the same calendar month. We are a family-oriented staff and understand that sometimes things happen beyond our control, so if you are unable to come to your lesson please communicate with us as soon as you can. Please note: If a client has not made an arrangement with their trainer before the lesson (¨no-show") then the trainer is not obligated to makeup that lesson. Frequent/repeated requests for makeup lessons may be denied. Please understand that if a group lesson is missed, no make ups would be applicable since the rest of your group would have had that missed lesson without you. Credit will not be issued for unused lessons during each month.